One AI chatbot for support, sales and feedback

Feedbot answers users from your docs, turns visitors into customers, and turns complaints and ideas into reports your coding agent can fix. One script tag. Free to start.

Free plan, no credit card. Plans from $5/month.

A relaxed founder leaning back from the laptop while the AI agent handles support

You started a company, not a help desk. Let an AI agent take the routine.

Answering the same questions, chasing leads and sorting feedback eats the hours you need to build. Feedbot is an AI agent on your side: it takes the routine around the clock and calls you in only when it matters.

  • Answers the same question for the hundredth time, politely.
  • Qualifies leads and hands you only the hot ones.
  • Turns complaints into ready-to-fix tasks.
Hand off the routine

Built for small teams that ship. An AI chatbot for small businesses, from a weekend project to a SaaS with paying customers.

  • Indie hackers & vibe coders

    Indie hackers & vibe coders

    Answer users while you build. Bugs go straight to your coding agent.

  • Small SaaS teams

    Small SaaS teams

    Qualify trial users and get a weekly list of what to fix.

  • Mobile apps

    Mobile apps

    Use the chat link in a web view for in-app support.

  • Agencies & freelancers

    Agencies & freelancers

    Give every client site its own bot from one account.

One agent, three jobs. An AI chatbot that answers, sells and listens in the same conversation.

Support

Answers from your knowledge base

Point it at your site, docs or files. It answers in the visitor's language and can call your API for account-specific questions like "where is my order?".

  • Knowledge from URLs, files and plain text
  • Actions: calls your HTTP API or in-page JS functions
  • Hands off to you with a Telegram ping when it can't help
Knowledge base chatbot

Sales

Qualifies visitors and closes

When a visitor shows buying intent, it asks your qualifying questions, recommends a plan, handles objections and shows buttons to buy, start a trial or book a demo.

  • Qualification questions you define
  • CTA buttons: trial, checkout, Cal.com booking
  • Leads with score and stage; hot leads go straight to Telegram
Pricing

Feedback

Turns feedback into fixes

Bugs, complaints and ideas become issues with user quotes, frequency and affected pages. Your coding agent picks them up, and the bot tells users when they're fixed.

  • Issues grouped across conversations
  • Pull via MCP, npx feedbot pull or an agent-ready Markdown report
  • Closes the loop with "we fixed it" messages
Website feedback widget

Feedback that reaches your code.

Feedbot turns complaints in the chat into issues your coding agent can fix, then tells users it's done.

  1. 01

    A user reports a problem

    Right in the chat, in their own words.

  2. 02

    Feedbot creates an issue

    Grouped with similar reports, with quotes and priority.

  3. 03

    Your coding agent fixes it

    And everyone who reported it hears it's fixed.

Works with MCP, CLI or a Markdown report

Everything a small team needs. Knowledge base, leads and human handoff in one dashboard, with no per-seat pricing.

  • ActionsCall your API or in-page functions, so the bot can check an order or a plan.

  • LeadsGet a score and a stage. Export them to CSV, or get hot ones in Telegram.

  • InsightsGroup what users ask and complain about, week by week.

  • Verified usersGet personal answers. Pass the user id with an HMAC hash.

  • Human handoffFlags the conversation and pings you when a person is needed.

  • Any languageThe bot replies in the visitor's language, even if your docs are in English.

Get notified where you work. Telegram, Slack, Discord, email and signed webhooks.

  • Telegram
  • Slack
  • Discord
  • Email
  • WebhooksHMAC
  • Zapiervia webhook
  • n8nvia webhook
  • Makevia webhook
  • GitHub Issues
  • Linear
  • Claude CodeMCP
  • CodexMCP

Webhooks and some channels depend on your plan. See pricing for details.

Safe by default. Your users, your data, your rules.

  • Verified identity

    User identity is checked with an HMAC hash. Unverified data is marked and never passed to Actions.

  • Allowed domains

    The widget only runs on the domains you list, so nobody can use your bot and quota elsewhere.

  • Confirm before acting

    Actions that change data run only after the user taps Confirm in the chat.

  • Encrypted secrets

    API keys for your Actions are stored encrypted. Calls to private networks are blocked.

  • Abuse protection

    Rate limits and spam filtering protect your quota. Empty chats don't count.

  • Signed webhooks

    Every webhook carries an HMAC signature you can verify.

Docs

Flat pricing. AI chatbot pricing with no per-resolution fees and no seats. Start free.

Free

Try it on a side project.

$0forever

Start free
  • 50 conversations/mo
  • 1 bot
  • Knowledge: your own text & FAQ
  • Telegram notifications
  • "Powered by Feedbot" badge

Starter

For a live product with first users.

$5/mo

$50/yr

≈ $4.17/mo, billed yearly

Start with Starter
  • 300 conversations/mo
  • 3 bots
  • Website import: 3 sites / 500 pages
  • No Feedbot branding
  • Identify signed-in users
  • Lead capture
  • Weekly report
Recommended

Pro

For SaaS teams that ship fixes with coding agents.

$15/mo

$150/yr

≈ $12.50/mo, billed yearly

Start with Pro
  • 2,000 conversations/mo
  • 10 bots
  • Website import: 10 sites / 2,000 pages
  • Everything in Starter
  • Actions (HTTP and in-page)
  • REST API and MCP server
  • CLI for coding agents
  • GitHub and Linear export
  • On-demand reports

Business

For growing products and small teams.

$39/mo

$390/yr

≈ $32.50/mo, billed yearly

Start with Business
  • 6,000 conversations/mo
  • Unlimited bots
  • Website import: 50 sites / 10,000 pages
  • Everything in Pro
  • Team members
  • Webhooks
  • Stronger model choice

Over the limit? $1 per 100 extra conversations, or set a hard stop. When stopped, the bot still collects the visitor's contact so you don't lose the lead. A conversation counts only when a visitor sends at least one message.

See full comparison

Compared: Chatbase alternative: Feedbot vs Chatbase, Intercom Fin alternative: Feedbot vs Intercom Fin, Tidio alternative: Feedbot vs Tidio (Lyro)

Questions

Can't find an answer? Ask the bot in the corner, or write to us.

How is Feedbot different from Chatbase or Intercom Fin?

Three things. One bot handles support, sales and feedback in the same conversation. Feedback becomes issues your coding agent can pull through MCP or a CLI. And pricing is flat: no per-resolution fees and no seats, starting at $0.

What counts as a conversation?

A conversation counts when a visitor sends at least one message. Opening the widget without writing anything doesn't count.

What happens when I reach my limit?

You choose: buy extra conversations at $1 per 100, or set a hard stop. With a hard stop, the bot asks visitors for their contact details so the lead isn't lost.

Which coding agents does it work with?

Any coding agent that supports MCP. Agents without MCP can use npx feedbot pull, which writes open issues to your repo as Markdown files, or the agent-ready report you copy from the dashboard.

Do I need a website?

No. Every bot has a hosted chat link you can use in a mobile app, an email, a QR code or a Telegram channel.

Will the bot make things up?

It answers from your knowledge base and says so when it doesn't know. You can read every conversation, and questions it couldn't answer show up as gaps to fill.

Can it hand a conversation to a human?

Yes. When a visitor asks for a person or the bot can't help, it flags the conversation and notifies you in Telegram or your other channels.

Can the bot know which user it's talking to?

Yes. Pass the user's id, email and an HMAC hash from your server. The bot then treats the identity as verified and can pass it to your Actions, for example to look up an order.

Which languages does it speak?

It replies in the visitor's language, even if your knowledge base is in another one.

Can I cancel any time?

Yes, from your account settings. Paid plans also have a 7-day money-back guarantee.

Put one agent on your site today

Start on the free plan. Upgrade when conversations grow.